Terms & Conditions

The Awera Island Guesthouse or P.T Ombak Oenteong (to be refered to as "the company") does not assume responsibility for those inherent risks which may cause unfortunate accidents or incidents during ordinary travel conditions. The company will not be held responsible for injury, death, damage, loss, delay, cost, expense, or inconvenience arising from travel misfortunes beyond our control.

Deposits:

1. A 25% deposit is due at the time of booking.
2. Deposits are non-refundable but may be used towards a future trip. (Must be used within two years from date of receipt).

Payment:

1. Final Payment is due at least 60 days prior to departure and is non-refundable.
2. Payment may be paid by cash, money order, Visa, Mastercard, Paypal, or bank transfer.
3. Any form of payment constitutes acceptance of the Terms and Conditions stated on this site.

Cancellation Policy:

1. Cancellation of a trip must be made within 60 days of your departure date. There are no refunds or partial refunds given for early departures from a designated charter, poor surf, or inclement weather. In addition, there are no refunds given for reasons pertaining to unstable global, national, or local political situation that does not directly pose a threat to the safe operations of our trips.

Travel Insurance:

1. Travel Insurance is mandatory on all of our trips for your safety.

Documents:

1. Passports must be valid for at least 6 months from the date of departure.
2. If applicable, a valid visa is required for travel.

Airline Related Information:

1. The Company is not responsible for airline board fees or baggage policies.
2. The Company does not accept any responsibility for late arrival or non-arrival of surfboards/surfboard bags or any other luggage.

Health:

1. The Company is not responsible for any health problems arising from environmental factors during your stay.

Responsibility:

The Company will use all due care for the provision of its services and activities provided to guests. Guests participate in activities and use services at The Awera Island Guesthouse at their own risk. No liability or responsibility is accepted by the Company for any injury, illness, damage, loss, accident, expense, or any other claim arising from involvement in any activities or provision of any services howsoever suffered, even in circumstances where staff of Awera Island may have negligiently breached any duty of care that it or they may owe or have owed in connection with such activities, conduct, supervision, or the provision of services. The Company will no longer be liable for direct or indirect losses, arising from any such injury, illness, damage, loss accident, or expense including consequential loss or economic loss however caused.